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Hotel Receptionist

Posted Jun 25, 2019  
226 Visits
Industry: Travel and Tourism
Job Type: Permanent
Work Experience: 1 To 2 Years
Province: Gauteng
City: Pretoria
We are seeking a friendly, organized hotel receptionist to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay. The ideal candidate will be committed to ensuring that guests experience maximum satisfaction, presenting an excellent image of our hotel that leaves a lasting impression.

Responsibilities

Greet hotel guests; answer any questions or concerns
Provide an outstanding guest experience
Maintain an orderly front desk
Operate computer programs and multi-line phone systems
Maintain guest records and book reservations
Complete basic cashier and bookkeeping responsibilities
Contact necessary staff to solve problems when challenges arise, ensuring guest comfort

Requirements and Qualifications

High school diploma or equivalent
Significant work experience handling guest service responsibilities, preferably in a hotel/reception setting
Strong working knowledge of the Microsoft Office Suite and all other relevant computer programs
Excellent written and verbal communication skills;
Fluent in English
A proactive approach to dealing with issues that may arise
Highly organized, able to multitask and prioritize and work under pressure

Sheraton Pretoria Hotel

Joined: Apr 24, 2019
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