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Airline Customer Service Consultant

Posted Sep 15, 2019  
556 Visits
Industry: Telecommunications
Job Type: Permanent
Work Experience: 1 To 2 Years
Province: Western Cape
City: Cape Town
We at Lufthansa InTouch are at the centre of service excellence.

Want to bring a smile to someone's face? Like to be part of an international team? Interested in working with Europe's only 5-star airline? Apply to the vacancy and make someone's day, every day.

Welcome Aboard!

Our skilled team ensure the highest service for our passengers:
General Flight Reservations.
Directs Sales and Ticketing.
Customer Loyalty Programmes (enrolment and Service Centre).
Preferred "Top Tier " Customer Support.
Airport Service I.e. Baggage Inquiries.
Email Handling and Web Support.
Customer Relations.
A Multitude of service for travel related industry.

What do we look for in a candidate?
Excellent English Verbal and Written Skills.
Positive and " can do" attitude.
Eagerness to help customers.
Team orientation and adaptability to a dynamic working environment.
Customer Service Experience.

Successful completion of Secondary Education (Matric).
Have own transport.
Able to work in a 24/ 7 environment (shifts, weekends and public holidays).
Advanced PC user.

We are proud to offer:
Amazing flight privileges- travel for massive flight discounts (for you and your immediate family/ friends).
Professional paid in-house training and learning opportunities.
Basic salary .
Medical aid company contribution.
Provident fund company contribution.
Life Insurance.
21 day's annual leave.
Monthly parking allowance.

Start date for the successful applicant will be the 13 August 2018.


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